![]() For an SSL enabled API, that port is typically 443. If you use a firewall in your environment, you need to open the correct firewall port. You need to ensure that communication is allowed by your networking infrastructure. Many Splunk developed add-ons that have modular inputs use a third-party API to communicate with an external system. For example, Splunk Web attempts to render the workflow action result as Splunk view instead of as an external site. Other conflicting configurations may be causing the unexpected behavior. They should all originate from the add-on you are troubleshooting. The output will show which configurations came from which app. $SPLUNK_HOME/bin/splunk btool -debug workflow_actions list Review the release notes for specific add-ons to find upgrade guides to walk you through this process.įor example, if a workflow action is not behaving as expected, try running btool. In these cases, you should remove the old, differently named package of the add-on when you install the newer version to avoid conflicts in your configuration files. Some add-ons are intended to replace older versions of add-ons with different package names. See Access prebuilt panels included with add-ons. If the add-on includes prebuilt panels, you can access those through your existing dashboards. Under Visible, choose No, then click Save.Find the row for the add-on you are working with and click Edit properties.If you see visible = false in the ui stanza, this add-on is not intended to be treated as a visible app in Splunk Web on any nodes of your architecture. You can determine this by looking in the add-on's default/app.conf file. If you are trying to launch or load views for an add-on in Splunk Web and you are experiencing results you do not expect, the add-on may not be intended to be visible. If the add-on you are using does not have any custom views, or if it does but you want to turn those views off on certain nodes of your distributed deployment to prevent confusion, make sure that visibility of the add-on is set to False. Other add-ons do not have a custom UI, and instead rely on the Splunk platform's native data collection and configuration capabilities. Some add-ons have a custom configuration UI that you can use in Splunk Web to set up a connection to your data and configure inputs. Check the documentation for each add-on for guidance.Ĭheck if the add-on is intended to be visible or not If the add-on that you are using does not support this through the setup in Splunk Web, it may be possible to configure this in the configuration files instead. Toggle this to DEBUG to review more verbose logs to help you find the root cause. ![]() Some add-ons allow you to configure the log level in the add-on setup page. If you are configuring accounts or inputs in Splunk Web and you experience errors or trouble saving, go to $SPLUNK_HOME/etc/system/local/web.conf and change your timeout settings as shown below. Index=_internal source="*s3_main.log" | transaction pid tid | search "Previous run is not done yet" Transaction can use multiple fields as well: That makes them easier to analyze with tools like stats or dedup. If a common field value is available, such as *pid*, you can useĪt the end of a search to collapse these patterns into single events. ![]() ![]() Some data sources log in a repetitive pattern across many entries. To the end of a search, it will temporarily reduce repetitive "noise" and make unusual lines stand out. Once you have narrowed to the proper type of logs to find issues, here are some troubleshooting techniques that might be useful for a given scenario.Īdd useful keywords to your search, like "ERROR" or the name of the service or server that you are trying to connect to.įinding rare events is easier when all the similar things are hidden. Splunk Add-on for Java Management Extensions The source should usually match the last element in the add-on folder name. For the source, use a wild-carded version of the brief name of the technology that the add-on supports. Search the internal index for logs specific to the add-on. Stuck? Try these techniques to troubleshoot add-ons built by Splunk Inc.
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